My Rental Auto - Terms and Conditions
Welcome to My Rental Auto. By making a reservation or renting a vehicle from us, you agree to the following terms and conditions. Please read them carefully before booking our services.
Reservation and Rental Requirements:
- Minimum age: 21 years old (additional fees may apply for drivers under 25)
- Valid driver's license from the USA or Canada, held for at least one year
- Major credit card in the renter's name
Vehicle Pick-up and Return:
- Present a valid driver's license and credit card at pick-up
- Vehicles must be returned to the agreed location on the specified date and time
- Late returns may incur additional charges
Fees and Payments:
- A partial payment of the total rental cost is required at the time of booking to secure your reservation
- The remaining balance is due at the time of vehicle pick-up
- Partial payment is non-refundable if cancellation occurs within 48 hours of the pick-up time
- Additional fees may apply for:
- Extra drivers
- GPS navigation systems
- Child safety seats
- Fuel (if not returned with a full tank)
- Late returns
- Cleaning (for excessive dirt or odors)
Insurance and Liability:
- Basic insurance is included in the rental price
- Optional additional coverage is available for purchase
- Renters are responsible for any damage not covered by insurance
Prohibited Uses:
- Smoking in the vehicle
- Driving under the influence of alcohol or drugs
- Using the vehicle for any illegal activities
- Driving outside the agreed-upon territory (USA and Canada only)
Maintenance and Breakdowns:
- Report any mechanical issues immediately.
- My Rental Auto will provide roadside assistance or vehicle replacement
Cancellations and Modifications:
- Free cancellation up to 48 hours before pick-up time
- Cancellations within 48 hours may incur a fee
- Modifications to reservations are subject to availability
Privacy and Data Protection:
- Personal information will be collected and used in accordance with our Privacy Policy Governing Law:
- These terms and conditions are governed by the laws of the state/province where the rental originates
By renting a vehicle from My Rental Auto, you acknowledge that you have read, understood, and agree to these terms and conditions.
Contact Information:
- For inquiries, support, or assistance, please contact My Rental Auto:
- Email: info@myrentalauto.com
- Toll-free number: +1 (888) 789-2210
- Customer service representatives are available 24/7 to assist you